Category Archives: Ecommerce

Hyatt Gun Stores X-Cart Upgrade and Mobility Improvements

A new look and a mobile friendly site were high on the list of improvements that Hyatt Gun Store wanted for their existing site. We’re pretty proud of the work that Henry completed on this site and thought it was just too good not to share!

Site Improvements
• Upgrade to X-Cart 4.7
• Customized Mobility Template
• Wordpress Integration
• Custom Layaway Feature
• Customized Search feature
• Responsive Skin With Customizations

Justin, of Hyatt Guns, has noticed a significant increase in the page views on the site and a large decrease in the bounce rate as well. This is all great news for our long-time customer! More views with less bounce rate=increased sales and that’s always a great thing!

Homepage Old vs.New

New Site Home Page
Cleaner look & feel, much easier site navigation and showcasing products and services in a more visible manner.

hyatt guns homepage
hyatt guns homepage2

Old Site Home Page
Note the side columns have been replaced by drop down menus on the new site. This site was pretty busy with many areas competing for attention.

hyatt guns homepage old
hyatt guns homepage old2

New Product Pages
All product info is on one page, not hidden in tabs and requires minimal clicks to get to the information.

hyatt guns product page
hyatt guns product page2

New Check Out
Features our Smooth One Page Checkout that guides the customer through the required information and also requires minimal clicking & page reloads! As the customer scrolls, the cart is always visible on the left hand side of the screen.

hyatt guns checkout
hyatt guns checkout2
hyatt guns checkout3
hyatt guns checkout4

We’d love to help you get the site that you want for your business. Contact Us to day for a Free Quote! No project is too big or too small!

BCS Engineering – Providing Customers with the proper resources to help their business succeed since 2002!

The Global Shipping Platform for X-Cart & Magento is Now Available!

BCSE has partnered with global technology and ecommerce leader, Pitney Bowes, to offer international shipping for X-Cart & Magento. (Contact Us) to download the Global Shipping Platform for X-Cart or Magento Extension and you can start seamlessly selling and shipping your products to 70+ countries around the world!
The Pitney Bowes Global Shipping Platform for X-Cart & Magento simplifies international sales by providing:

  • Guaranteed, fully-landed international cost quotes for 70+ countries on your store’s checkout page. Quotes include real-time duty, tax, brokerage fees and international shipping & handling
  • Unparalleled international shipping rates that no other service can offer
  • Reliable coordination of parcel management across borders including routing, logistics, tracking, insurability and last mile delivery
  • Transparent international shipping restrictions based on country-specific import rules and product classifications

We’re very excited to offer this industry leading solution to our customers! By presenting clarity and accuracy in the buying process, certainty and transparency in delivery, and dependable, competitive pricing, delivering a successful cross-border experience to your customers will be just one click away.

For more information, please visit X-Cart International Shipping or Magento International Shipping. Feel free to Contact Us if you have any questions regarding this fantastic opportunity!

 

Future of X-Cart 4

We have some exciting news to pass on to customers using X-Cart 4 (a.k.a. X-Cart Classic) as their platform of choice. While Carrie was in attendance at the X-Cart Meetup in Orlando last week, the X-Cart team provided updates regarding the future status of X-Cart 4. It is our understanding that X-Cart will be continuing to support the X-Cart 4 branch for at least another 5 years.

Part of the reasoning for this appears to be that most of the current users of X-Cart are using the X-Cart 4 branch as opposed to X-Cart 5 – to the tune of approximately 75%. As such, customer demand seems to be the propelling factor behind the continued support. However, X-Cart 5 leads the way among users new to the X-Cart family.

BCS Engineering will continue to support the X-Cart 4 branch as long as we have customers requesting support. We are also in the process of ramping up our involvement with X-Cart 5 by porting some of our more heavily-requested mods to this branch. At the same time, we are increasing the number of X-Cart 5 related customer projects we are fielding. As always, if you are looking for support on an upcoming X-Cart project, feel free to contact us for a free quote!

Authorize.Net Waived Set-up Fee Promotion

Looking to sign-up with a payment processor? Authorize.Net is currently offering a free sign-up fee through September 30th. If you are interested in signing up, please visit this page. For more information on the payment processing services offered by Authorize.Net, please visit their site at www.authorize.net. (This link will not generate the waived set-up fee promotion, but will provide you will more information.)

Card Reader Liability Shift

As a courtesy to our customers (particularly those who also operate store-front locations), we wanted to spread the word about an upcoming change to credit card processing. Starting October 1st, the liability on chargebacks could be shifted from your payment processor to your business if an EMV card reader is not being used to process transactions.

According to this Entrepreneur article, the change is coming about due to increased security being designed into credit cards to help prevent fraud. EMV cards are similar to magnetic stripe cards. However, they are more secure as there is a microprocessor embedded in the card. This microprocessor generates what is essentially a one-time code with each transaction. This one-time authentication is what makes the cards more secure from fraud. Standard magnetic stripe cards are relatively easy to duplicate, and as such, more likely to be implicated in fraud.

This change to EMV card readers is “voluntary”, however payment processors and banks will definitely be encouraging their customers to make the switch. For businesses though, the switch in liability should be enough motivation to make the change “mandatory”. For more details on this impending change, read the full Entrepreneur article.

PayPal SSL Certificate Changes

As we have had some questions come in regarding this change, we wanted to issue a brief explanation of how this might affect our customers. For a little background, PayPal is changing their standards on what SSL certs they will accept connections from. PayPal states: “It is important to note that these changes are to address industry-wide security issues and are not unique to PayPal. When implemented, they will improve the privacy and reliability of your PayPal integrations.”

BCS Engineering is in full support of these changes. The recent upgrades to SSL on our hosted environments should address any concerns for customers who host with us. Any hosted sites should also be using the correct certs at this point.

For customers who host elsewhere and purchase SSL certificates through us, we have been changing customers away from the problematic 1024-bit certificates to the more secure 2048-bit certificates as renewals come up. If however, you have purchased a longer term 1024-bit certificate that has not expired before these changes were standard, we can re-issue an appropriate cert for an installation fee. Also, if your site is hosted elsewhere, it is possible your host may need to update your server to ensure compliance with these changes.

To read the full statement from PayPal, click here.

Conversion Tips Article from Experts

In the process of designing or redesigning a website, it is possible for very important aspects of this process to get overlooked. Whether this ends up happening due to a focus on design, a lack of attention to content, or to not having a good grasp on a site’s audience, the results can be disastrous. This article from webdesignerdepot.com asks the experts in such fields as SEO, content, and marketing on ways to avoid neglecting important parts in the website designing process.

One of the tips I am particularly fond of in this article came from Mickie Kennedy, founder and president of eReleases:

“A long time ago in a cyberspace far, far away, web design meant the use of frames, repeating backgrounds, blinking text, and auto-playing MIDI files. Chasing the next cool thing could have you trying to erase the modern day equivalent of parachute pants and fanny packs from your portfolio in just a few years. Design with an eye on the present while looking forward.”

This is particularly important advice. Most of these items were found unsightly or annoying by a lot of users (definitely by myself), but it is certain clients of web designers were asking for them merely because these items were the fad at the time. In this regard, it is much more important to be attuned with what your site’s audience expects from your site, as opposed to what lots of other websites might be doing.

Also in the webdesignerdepot.com article, is this tip from Josh Currier of Currier Marketing:

“Many small business owners look within their own industries for design ideas, and/or have some preconceived idea of what is most important in a web design. Often, they get stuck on one or a couple specific features they really like, but may actually have no real value to their customers/audience. The dilemma is that simply delivering what they want doesn’t always produce the results that are needed.

“Facilitating a conversation about the purpose of the website, ie. to act as a brochure, a lead generation device, a content platform, etc. helps educate your prospect (the business owner/decision maker), establishes you as the expert (helps to eliminate price shopping/commoditization of your services), and steers the conversation from what they want, to what they need in terms of a web design.”

This keeps in line with the previous quotation in that often what people want and their reasons for wanting it, are not compatible with the most desirable goal – which is an optimally performing and converting website. Before any items are changed or added to a site, it is important to make sure the changes are being made in a way the end user will react to in a positive manner. I suggest reading the full article here for more tips on web design.

Increasing Conversions by Increasing Image Sizes

While it might be written off by some as a new trend, mega-sized images seem to be getting results for sites that utilize them. As a person who uses the internet, I have noticed the shift to larger images taking hold on several popular sites. Personally, I find these larger images to be more aesthetically pleasing, even if it does not result in me making unplanned purchases. However, I would likely imagine that people who are browsing or are undecided about a purchase might be easily swayed by these larger images.

This article from webdesignerdepot.com presents several case studies to show how larger images can have a positive impact on conversions. However, this article should come with the caveat that these are case studies. There does not seem to be any solidly compiled statistics to show larger images will always work. However, I would argue that once larger companies establish a trend, consumers come to expect (and respond to) similar things from other companies.

One example given by webdesignerdepot.com of a site with mega-images is McDonald’s. I strangely found myself clicking on the below image to see what McDonald’s is up to with its marketing these days. I would largely say this was due to the mega-sized image and the overall aesthetic appeal of the page.

In closing, I would venture that larger images would help most sites with their conversions. The things to be cognizant of are your brand, your product, and ultimately your particular image. The best thing to do would be to test any changes image by image to see what works best for your site. To read the full webdesignerdepot.com article, click here.