Category Archives: SEO

Creating Trust: Turning Visitors into Customers

There are many aspects of your website that encourage visitors to become customers of your business. One thing that these factors have in common is that they create a sense of trust between you and your customer. When you meet someone for the first time, the impression you create can determine if the individual wants to pursue a relationship with you. Creating a sense of competency, transparency, and relatability can go a long way in attracting customers to your business. Let’s explore some of the ways you can create trust through your business’ website.



When a potential customer arrives at your site, they want to feel like you are an expert on your product. However, this requires that you not only understand your product, but also understand your customer. Avoid the use of jargon or complicated words in favor of clear, simple language that your customers can understand. You also want to emphasize how your product will improve their quality of life. Keeping your text focused on your customer will help keep them engaged. This will not only suggest to customers that you understand them and your product, but that you don’t need to hide behind complex language and irrelevant details.

Good Experiences

Another factor that suggests competency is utilizing customer stories to advertise your product. While we can say a lot about our products, our words may be considered biased to some customers. Text reviews, photographs of customers using your product, or even videos can help potential customers gain trust in your services. Make these stories visible on your website by sharing them in high traffic areas and near the products in question.


Competency can go beyond your webpage. Using search engine optimizing (SEO) to your advantage can make your business more visible to potential customers. As discussed in our previous article, your position in search queries is determined by your rank. A higher rank indicates that both search engines and users find your site useful and relevant. We can further show how well our products are doing by showing our ratings or reviews in search results as well.



Keeping your customers informed on your company’s practices creates a sense of transparency. This can make customers more comfortable with your business. One way we can do this is by adding security seals to our pages. These seals are visual logos that link to the certificates that protects your site. Having security seals on your website makes it clear that you value your customer’s digital safety, encouraging trust. Another visual representation of security that people notice is the small lock that pops up in the address bar when a site is HTTPS enabled. Small things like these create good first impressions and impact your SEO ranking in a positive manner.


Another small change that impacts your customers’ trust can be found in your contact page. While not applicable for all companies, including your physical store address can be to your benefit. Knowing that there is a physical location can reassure customers and offer them a different avenue to purchase your products as well as address questions or issues they may have.

Checkout Process

What happens during the checkout process of your site can impact the trust your customers have in your company. The uncertainty of how much an item will cost after tax, how long it could take to arrive, or if there will be certain options available can make potential customers wary to buy your product. Being forthright with such details in the beginning can ease such concerns. Explaining what will happen during the checkout process allows customers to understand what expectations they should have. If your checkout process has no surprises, your customers are more likely to feel comfortable enough to complete their purchase.


Your Story

Last but not least, customers can at times feel like all companies care about is money. To avoid this perception, try sharing your story with your customers. What is your company’s mission and goals? How do you want to grow? These are aspects of life that we can all relate to, in one way or another. It establishes your company as not just a logo, but a place where people work and are trying to achieve things. Customers can find this relatable and humanizing, making them more willing to begin a relationship with your company.

Want to learn more?

We at BCSE are always here to help! If you are curious about how you can further create trust on your website, contact us! Carrie’s upcoming course, “The Converting Website”, will also explore many ways you can improve the conversion of your online business. Join the waitlist today to stay up to date with its release!

Product Descriptions: Making the Intangible Concrete

The popularity of E-Commerce has pushed all sorts of businesses to open online stores. Consumers can find almost any product with the click of a button using the internet. On top of that, search engines can provide a wide selection of companies to choose from. Making your company stand out is key to beating the competition. One way we can make our products stand out is through product descriptions.

What makes Product Descriptions so Important?

With brick-and-mortar stores, customers can walk into a store and physically interact with a product. They can see what it looks like on the shelf, can ask a nearby sales representative questions about it, and may even try out the product before purchasing it. Online stores do not have that luxury. Instead, we have to work harder to make these products feel like they are real.

Photographs and text descriptions are the most important selling points for online products. Quality images and informative text help make your product tangible for online customers. Understanding what your product is, how it works, and what it can do for the customer are key to converting users into customers.

How do I Improve my Product Descriptions?

Remember your Audience

The first step in making good product descriptions is to know your audience. You may understand your products like the back of your hand, but how do customers see your product? How do they talk about it and search for it online? Identifying the words, situations, and value of your product can help you optimize your product description.

While focusing on your product from the customer’s perspective, it is also important to identify the problem your product solves. A potential customer may not know the name of the product they are looking for. Instead, they may search for an unknown product that solves a specific issue. Incorporating these uses into your product description can help bring new customers to your site.

Keep it Simple

While we can go into grand detail about our products and share our feelings about how great they are, too much detail can push customers away. On one hand, your product description should stand out when compared to others. Using the generic manufacturer info alone to describe your product will cause your product to blend with similar items. on the other hand, however, over describing or relying on clichés and superlatives to make your item stand out can cause customers to distrust or misunderstand your product. Overall, it is best to keep your descriptions simple and straightforward.

In our previous article, we discussed search engine optimization. The use of keywords can help guide search engines through our site when determining our rank. While we want search engines to rank our content highly, user experience should always come first. We are writing product descriptions for humans, so our descriptions should convey the human value of the product rather than just the associated keywords.

Use your Story

Product descriptions are an avenue to establish a relationship with your customers. A defined voice or narrative through your product descriptions allow you to share a bit of who your company is. You want to show that your product is a good experience. Illustrating that through your story and goals can make your product more enticing and help your company stand out.

Another way to illustrate your company’s story is through user experiences. Who better to sell your product than customers who already bought it? Whether it be visuals of customers using the product or written reviews, customer stories can help explain your product to other potential customers.

Converting visitors into Customers

In her upcoming course, “The Converting Website,” Carrie will explore the variety of ways you can optimize your website to increase visitor to customer conversions. Join the waitlist today to stay up to date about the course’s release!

Create with Purpose: On-Page SEO & Ranking

In our previous article, we defined on-page search engine optimization (SEO). By improving the elements of our pages, we can improve our search engine ranking. The higher a webpage appears in search results, the more likely traffic will come to your business. Today, let’s take a look at some key factors that can improve your site’s ranking.

Websites that appear at the top of search engine results tend to have pages that have clear purpose. These pages contain hyper relevant content that is concise and organized. These qualities make it easy for both users and search engines to understand the value of a website. Being able to identity that value is what increases the rank of these pages.

Three key factors that need to reflect the value of your site in terms of on-page SEO are content, title tags, and URLs. By improving these three factors, search engines can better understand how useful your site is.


Creating relevant content requires that there is a demand for your content. The demand could be as simple as the definition of a word or as complex as a specific product or service. As long as your page supplies for that demand, your ranking will increase. Concise, useful content that makes it clear what you are supplying will help bring customers your way.

Another consideration to account for is the reachability of your content. While the content of a page could be useful and in demand, if a search engine can’t see the page, it won’t be able to rank it. Reachable content is content that is visible and shared easily. This means that pages that are only accessible after a log in screen or pages that aren’t linkable will rank lower in search results. Ensuring that your pages are accessible will help bring your pages up the charts.

Title Tags

Title tags are the clickable headlines and short descriptions we see when looking at search results. These summaries are key to telling both users and search engines what your page is about. Like a sign on a physical store, accurate and concise title tags impact the traffic you attract. By clearly defining your page purpose in your title tags, you will improve SEO, user experience, and overall sharability.


Search engines value being able to understand your website through your URL structure. When looking at the URL of a site, being able to see where a user came from and logically how they ended up on the current page is considered when ranking. This means that the URL needs to reflect the page that is being illustrated.

Rather than having the homepage followed by a string of numbers as a page identifier, URLs should include human keywords. We should be able to see that we are diving down in specificity from the URL alone. By incorporating your page purpose clearly into the URL, search engines and users will better understand your page. Better user experience means better search engine ranking.

Want to learn more?

Carrie Saunder’s upcoming course, “The Converting Website,” will dive into SEO and other important factors that aim to optimize your website. Join the waitlist today to stay up to date on the classes release!

On-Page SEO at a Glance

Search engine optimization (SEO) is essential to bring relevant traffic to your website. By optimizing your pages, you can increase the position of your site in search engine results. In our previous article, we discussed SEO and some of the factors that are used to rank your site. Today, lets dive deeper and take a look at a specific category of SEO: on-page SEO.

What is On-Page SEO?

SEO is broken down into multiple directions we can take to improve our search engine ranking. On-page or on-site SEO focuses specifically on the optimization of your webpages’ content and elements.

On-page SEO’s goal is to make it easier for both search engines and human users to understand your website. By optimizing your webpage, you help both search engines and users understand your content and goals. Good on-page SEO helps search engines interrupt what users see on your page and what value they glean from it.

How Important are Keywords to On-Page SEO?

By analyzing webpages, search engines can determine what is considered high quality content to users. They then rank pages accordingly in their respective search queries. When thinking about users searching the internet, keywords may come to mind as an important factor.

In the past, the idea of keywords used to play a larger role in on-page SEO. However, search engines have become smarter and judge pages beyond what specific words they include in their content.

Today, search engines can understand webpages not only through keywords, but from synonyms, context, and specific combinations of words. This allows search engines to better measure the actual relevance of your page in a user’s search query. Keywords still matter, but are not the only thing you should be working on. Instead, understanding who your users are, what they want, and what content fulfills their needs is key to increasing your on-page SEO.

How is Good On-Page SEO Achieved?

Beyond keywords and quality content, a variety of factors are relevant when optimizing your page:

  • Linkage – Managing how many links are on your page can help increase the value of your content. If you have many links on one page, consider how relevant those links are to what you are trying to convey. Broken links can negatively impact your ranking, so making sure your links work is also important.
  • Speed As discussed in previous articles, slow pages affect user experience. If pages are slow to load, search engines will rank those pages lower than others.
  • Organization & Structure – Organization and structure are important when creating a website that is easy for search engines to understand. Check out our previous article where we define structured data and the structure you should use.
  • Metadata – Metadata acts as instructions for search engines that are reading your page. Including metadata can help search engines better understand your page’s intent. It also acts as a map when search engines explore your site, guiding them to the pages you want them to see.

Overall, good on-page SEO should equate to creating good user experience. So long as your users find value in your website, your site’s search engine ranking should increase.

Want to learn more?

Carrie Saunder’s upcoming course, “The Converting Website,” will dive into SEO and other important factors that aim to optimize your website. Join the waitlist today to stay up to date on the classes release!

Bring More Traffic to your Website – Technical SEO

To gain more customers, your business must be easy to find. With E-commerce businesses, many potential customers will be arriving to your site via search engines such as Google. Searching for products and services on Google will result in a hierarchy of websites that are ranked behind the scenes. The higher your site is on a Google search result, the more opportunity your business has to attract new customers.

In our previous article on how Google sees online businesses, we introduced the concept of Search Engine Optimization (SEO). SEO is a method to increase your site’s searchability and search result ranking. Let’s look at some technical aspects of your site that effect your site’s position in search results.

There are three key factors that determine good technical SEO: speed, crawlability, and understandability. These factors not only effect how Google sees your business, but effect user experience as well. Good user experience leads to good SEO, so optimizing your site’s searchability is beneficial to your business.


We come back to speed often because speed is one of the first things people notice when they arrive on your site. How fast does your site load? How long does it take to get from one page to the next? As discussed in our previous article on Google’s Core Web Vitals, speed plays a key role in determining the first impressions of your site not only for users, but for search engines as well. Search engines such as Google are aware that page speed impacts user experience. When ranking your website in search results, Google measures the speed of your site against a set of ideal metrics. If your page is slow, Google will push that page further down in the search results.


“Crawling” is a term used to describe search engine sending out a virtual robot to “read” your webpages. These bots go through your pages and click on the all the possible links they can find. How many dead ends the bots find and the structure of your data determines the crawlability of your site.

Due to the constant evolution of websites, broken links are not uncommon. These links are pages that don’t work and thus cannot populate their content to the user. While bots crawl your site, they note how many broken links they find. Broken links impact user experience as it causes annoyance and confusion. Search engines include this factor when ranking your page. Minimizing these dead ends benefits both users and search engine optimization.


Understandability tends to be a question of how well structured your website is. As bots crawl your page, they attempt to understand what your page is doing. The bot interprets your goals and products based on the content it can read. How easy it is for the bot to understand your content effects its understanding of your business. This information is essential in helping search engines decide when to share your site as a search result. How the bot interprets your website’s purpose impacts your ranking as well as the audience search engines will send to your site.

Other aspects that impact the understandability of your pages include international reach and duplicate content. Having different sites for international audiences can confuse search engines if not defined. Due to different languages, search engines need to provide the proper page to the proper region and thus need to understand the page’s intended audience. Having the same content on pages can also confuse search engines on how they should rank your pages since they may all look the same. In the end, this may result in ranking them all lower.

Optimizing my Technical SEO

Interested in learning more about how you can increase your website’s search engine ranking? Reach out to BCSE! Interested in learning about tools and methods that you can use on your own to optimize your website? Join the wait list today for Carrie Saunders’ upcoming course, “The Converting Website.” This five-week course will explore a variety of ways to make your website turn visitors into customers!

How Google Sees Your Business

Google is one of the most popular search engines in the world, helping users find the answers to all sorts of inquiries. For businesses, Google is a powerful tool that can lead customers to your website. However, how do you know if customers are reaching your site via Google? Are these customers the audience you are desiring? Is the content Google highlights relevant information about your company and products? One way to find the answers to these questions is by using Google Search Console.

What is Google Search Console?

Discussed in module one of Carrie Saunders’ upcoming course, “The Converting Website,” Google Search Console (formerly known as Google Webmaster) is a search engine optimization (SEO) tool that focuses specifically on how Google finds, interprets, and shares your site to users. Google Search Console helps visualize the activities that take place on your website, as well as offer ways to compare certain metrics to see where you can improve your site’s searchability, presentation, and reach on Google.

Using Google Search Console

One of the main features Google Search Console offers is Performance Reports. A Performance Report is a visual graph that keeps track of four main metrics:

  • Impressions – The number of times your site appeared in a Google search result.
  • Clicks – The number of times users clicked on your site via a Google search result.
  • Average Click Through Rate (CTR) – The percentage of impressions that resulted in a click.
  • Average Position – The average position of your site in Google search results.

These graphed metrics help give you a snapshot of how your site is doing in terms of searchability and site traffic. For example, impressions can help you figure out if the keywords that Google is associating with your business are resulting in relevant search results. Clicks can help establish how well your site summary attracts possible customers, and Average CTR and Average Position help illustrate how well your site is competing with other possible businesses customers are presented.

Performance reports are also defined by dimensions, which are specific attributes of your data. Attributes such as country, page, device, and many others are presented in a table below the metrics graph, identifying the “who” and “where” of your site traffic.

With Google Search Console, you can further analyze just how the collected data can help evaluate your site by using the built-in filtering tool. This tool can be used to pick and choose which metrics you want to compare on the performance report graph, and can be pushed further to relate to specific dimension data collected. For example, you can compare the Average CTR of devices such as desktops and phones, helping you define just how well your site is presented on different platforms and if that impacts user interaction. Other filters, such as time, can also be applied as well, allowing you to visualize your desired data during specific dates. This single tool amongst the many Google Search Console has to offer can quickly help point out aspects of your sites that can be further optimized for Google’s search engine, helping you attract more customers!

Getting started with Google Search Console

Google Search Console can vary in difficulty when it comes to getting started. One of the first steps required is to add a property to Google Search Console. This property can either be a Domain Prefix or a URL Prefix. Once you choose one, you will be required to verify that this property is indeed yours.

Here are the seven of ways you can verify a property:

  • DNS Record
  • HTML File Upload
  • HTML Tag
  • Google Analytics
  • Google Tag Manager Container Snippet
  • Google Sites
  • Blogger

One of the most important methods on this list is DNS Records, for it is the only way to verify a Domain Prefix. Below, we will dive into how you would go about getting started with Google Search Console via a Domain Prefix.

1. First, you will need to create a property with Google Search Console here, where you will arrive on the screen below.

2. On the screen, you will be asked to add a Domain Prefix or a URL Prefix. Add your Domain Prefix under the highlighted “Domain” box and click “Continue.”

3. Next you will be asked to choose your method of verification. Here instructions will vary per domain provider. Click the drop-down menu next to “Any DNS Provider” and see if you DNS provider is listed. If so, click your provider for provider specific instructions, where you will most likely be required to log into your domain for verification. If your provider isn’t listed, follow the instructions under “Any DNS provider.” Once you have completed the instructions, click “Verify.”

Note that depending on your provider, the verification process may not be instant. If you are not verified immediately, check again in a few hours.

Can I get Further Guidance?

Carrie’s upcoming course “The Converting Website” will dive into further detail about Google Search Console as well as other useful tools and techniques for your business. Join the waitlist today to stay up to date about the course’s release!

The Power of Google Analytics 4

A mobile device with Google Analytics open on screen, with overlaid text 'The Power of Google Analytics!'

One of the most stressful aspects of maintaining a website is determining if your website is working for your business. The experiences and retention of your customers on your website can sometimes be hard to calculate, leaving you unsure of what is successful and what needs adjusted. On top of that, while there are many tools and methods to quantify the effectiveness of your website, sorting through them all and determining which one works best for you can be overwhelming as well as discouraging.

How do I make my website work for me?

In her upcoming course, “The Converting Website”, BCS Engineering founder and principal engineer Carrie Saunders aims to help businesses approach the challenge of creating and quantifying a successful website. This five-week course will explore the tools and tactics to convert visitors into customers, module one of the course diving into the services you can use to evaluate and test your website.

What is Google Analytics 4?

Google Analytics 4 (GA4) is one of the tools discussed in module one of Carrie’s upcoming course. GA4 is an analytics service that helps you track the traffic engagement of your platform across both your sites and apps . The improved service offers more granularity than its predecessor, Universal Analytics, by not only noting when a customer was on your site, but also collecting data about what a customer does while there. The advancement of this tool has led it to be pushed as the default Google Analytics service by July 2023, when Universal Analytics will be fully replaced by GA4. Thus, the switch to GA4 is strongly encouraged.

The highlight of GA4 is its variety of reports. Visuals of data concerning where customers are coming from and what pages draw their interest are detailed on the home page of GA4. Other reporting options such as real-time reports illustrate the impact of changes to the website, such as the addition of media or a new product, in real-time, offering transparent feedback about the successfulness of your adjustments. Furthermore,  life cycle reporting, a report detailing how visitors convert to customers, and what those customers do once they have converted, are also featured. Overall, GA4 offers valuable data concerning how your site acquires, engages, monetizes, and retains customers, and is a powerful tool that can be started today!

Switching to GA4

In a few simple steps, you can get started with GA4.

If you are new to Google Analytics, you will need to make a Google Analytics account, creating a profile and your first property. After filling out the form, you will already be on your way to using Google Analytics 4.

For those who have been using Google Analytics in the past via Universal Analytics, the setup is just as simple.

1. Once logged into your GA account, go the “Properties” column, and click “GA4 upgrade Assistant.”

2. From there you will be reminded that you are currently using Universal Analytics and asked to switch. Click “Get Started” to create a Google Analytics 4 Property.

3. A window will pop up explaining what will happen next. Click “Create Property”.

4. Your property will now be GA4 enabled.

An important thing to note is that whether you are new to GA4 or are switching to GA4, your property will fall into a default tag of gtag.js, which may not work with your type of platform. To adjust the tag for your GA4 property, complete the following:

1. Click the gear titled “admin” in the lower left-hand corner.

2. Next, make sure you are on the right property by clicking  the down arrow under the property column. Once on the right property. Click “Data Streams.”

3. Under Data streams, click the website you desire to work with.

4. This will take you to Web Stream Details. Under “add-new on-page tag”, expand “Global Site Tag (gtag.js)”.

Depending on the platform your website is on, follow the instruction you find below and find your platform specific instructions by clicking the highlighted “these instructions.” This will take you to a list of providers and will offer you further support per provider.

Can I Get Further Guidance?

Carrie’s upcoming course “The Converting Website” will dive into further detail about GA4 as well as other useful tools and techniques for your business. Join the waitlist today to stay up to date about the course’s release!

Holistic / Natural SEO

Our modules and the way we structure websites lend towards natural SEO and helps your site rank better.

At BCSE, we have always had the philosophy that natural, or holistic, SEO (Search Engine Optimization) is the way to go. Our modules and the way we structure websites lend towards natural SEO and helps your site rank better.

What is holistic / natural SEO?

Holistic / Natural SEO is simply improving all aspects of your website with the end user in mind. When you provide a great user experience, you will naturally check quite a few SEO boxes. Some of the areas to focus on are:

  • Clean, easy to read website
  • Proper use of headings
  • Quality writing content
  • Having a secure site and using https always
  • Fast website

How does a clean website help SEO?

A clean website not only makes it easy for your readers to focus and stay engaged, but it also boosts search engine rankings when the search engines see readers lingering, or staying longer on your website. When you have clean and focused content readers won’t bounce out of your site so fast. A confusing and hard to read website will lose a potential customer very quickly, and search engines recognize this.

How does proper use of headings help SEO?

Search engines need to know what is important. Using headings not only helps search engines see what you are emphasizing on the website, but also helps your potential customers skim the page to see if the content is relevant to them. Search engines recognize that headings make it easier for the consumer to read as well. So it will be looking for properly placed headings.

How does quality of writing help SEO?

Very similar to the above points, if your text is hard to read and follow, users will leave quickly. The goal is to not confuse or frustrate readers. When you write well, and have your writing flow, it builds trust and confidence. When you build trust, confidence and have well thought-out content, your readers will stay engaged and stay on your website longer. Again search engines look at how long customers say on pages and the longer they stay, the higher that page will rank.

Why is having a secure website important to SEO?

In the past several years, search engines have recognized that websites secured with an SSL certificate, provide higher quality content. By having an SSL certificate, search engines know that you as a business owner care more about your customers than those who do not secure the customer’s data.

Search engines also keep track of what websites have been reported to have spyware or other malicious content. When you keep your site secure with any security updates your software needs, then you are further protecting your SEO rankings. Search engines are all about customer experience and security.

How does having a fast website help with SEO?

For several years, Google and other search engines have recognized that a quality website also means a fast website. Consumers get frustrated if a website takes too long to load and leave pretty quickly. Search engines punish websites that are too slow or not consistently fast. We recommend using several tools to test your site to get different perspectives:

I think I need help with SEO, now what?

At BCSE, we have always taken a natural and holistic approach to SEO. We work with you to help enable you to learn how to write and populate your content in a way that is SEO friendly. We also will help from a structure standpoint, make sure your site is constructed in the back-end to be naturally SEO friendly. Contact Us today to see if we are good fit for your project!

What is Structured Data?

Structured data is a way to convey information to search engines.  In simple terms, it makes your website easier to understand for Google, Bing and the other major search engines.

Structured data is a way to convey information to search engines. In simple terms, it makes your website easier to understand for Google, Bing and the other major search engines.

For example, when searching for “World’s Best Cookies” here is today’s top result:

If you were to visit this cookie recipe page, you would have a large amount of text to wade though. This is what the major search engines would have to use to decide on what is most important to show you when you search. However, if you have structured data, you can help the search engines decide what to show.

For example, on this site they chose to feature some of the main ingredients, rating, number of votes and how long it will take you. Much more useful than the first few paragraphs of the site:

Why is Structured Data important for SEO?

Structured data helps search engines understand your website better. The better you ‘talk’ to google, bing, etc, the better your search engine results will be. Not only that, but also the snip of information shown in a search result will be more optimized for your customers.

Rather than the first few sentences of your page being shown, search engines will prefer to show your more specific condensed information you have in your structured data. Making it easier for them to see what the page is about.

The less barrier to clicking on your link, the more potential customers will click, and the more likely your SEO rankings will go up for that page too!

Which Structured Data format should I use?

Currently, all of the search engines recognize‘s approach to structured data. There are others out there the search engines support too.

The most popular method is to use’s JSON-LD format. This uses JavaScript to insert all of your markup into the head of the page, which is many times a cleaner and simpler solution to implement.

Previously’s microdata was the way to go, however major search engines now support the JSON-LD format much better.

How do I know if I already have Structured Data?

Both Google and provide testing tools to review the structured data on your site. We recommending using one or both of those tools listed at this link:

Evaluate some of your key landing pages first to see how your site does.

I don’t have Structured data or don’t know if it’s correct, Now what?

If you don’t have structured data or aren’t sure if it is correctly conveying the information you want on your website, we can do an evaluation for you! Just Contact Us and we’ll be happy to send you a quote to evaluate your site.