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You may use our Help Desk for sending us inquiries or quote requests. You will also find a knowledgebase of frequently asked questions at our Help Desk. You may also email us at support.
If you are a current customer and need emergency assistance, feel free to call the phone number provided to you. It is also very important to also drop us an emergency support ticket incase your voice message is not received, not understandable, etc. https://support.bcsengineering.com/
you may use the form below to contact us
mailing address
BCS Engineering
486 Richland Ave.
Athens, OH 45701
phone number
Scheduled Calls: 740-331-4481***
***Please note We will only answer the phone for calls we can identify, or for scheduled calls. This helps us keep our support and product costs low.
We are happy to schedule in a phone call if you have questions or concern that cannot be addressed via email. Please email us using the form above with a description of your questions or concerns and we will schedule a phone call.
For Emergency support please create an urgent support ticket at https://support.bcsengineering.com/ You may also leave a voice message at the number above.
fax number
740-593-7230
business hours
Our general business hours are 9-5:30 EST. We do have support staff that monitor tickets on the weekends for urgent matters. We also do have order processing on the weekends.
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