|Thank you for the good work. I will certainly recommend your products and customization services to others here in the UK. The POS module is now working in a way that best suits our needs and I am sure that we will be requesting further modules and enhancements from you in the coming months.
Added Jan 26, 2010
|BCS Engineering has been a terrific asset to our business. We do X-Cart installations and skin modifications, and the services and products provided by BCS are an integral part of what we provide customers.
BCS\' service and support make them a joy to work with!
(Words In A Row)
Added Nov 23, 2009
|BCS Engineering came through for my business in a pinch. I was faced with a fast-approaching deadline and trusted BCS to come through for me. While I had never used them before, I felt that their product was perfect for the need. BCS delivered and installed the product early, allowing me to call my client and give them the good news. I really appreciate their great service.
David L. Garrison
(WEB Speak Media)
Added Oct 9, 2009
|Komodo Gear would like to submit a testimony because BCS earned it. Being a web based business requires quality software and strong service/support. After a lot of research, we purchased several modules from BCS to add more purchasing flexibility for our customers. The products work as advertised.
However, as with any software you purchase, it is only as good as the service behind it. We experienced a problem that was actually our fault, but engaged BCS to find a resolution. They did just that and resolved the problem within MINUTES of the email.
If your business is world wide/web based like ours, then you must invest in companies that stand behind their work.
We can't praise BCS enough for doing just that; when we needed BCS they were there and did it right.
Look no further for e-commerce based solutions, BCS is hands down a leader in their market.
Added Sep 22, 2009
|I must admit, I thought the last task I gave BCS Engineering would be an impossible one. Once again they have proved me wrong….Nothing is impossible for these guys! The latest MOD that I wanted BCS to create for me is not available to buy anywhere nor does a mod like this exist for x-cart. These guys done it!!! See if you can spot the MOD! I am sure once you see it you would also want one!
I would just like to give a special thanks to Carrie and J.D. for all your hard work! You guys were great!!!
Added Aug 27, 2009
|BCS Engineering have been very helpful throughout the order process of several mods, and the follow up support was prompt and professional. All staff I have dealth with have been efficient and informative. Many thanks, keep up the good work.
Added Aug 26, 2009
|I purchased Customer Rewards Program to automate the process of providing incentives to returning customers. I found the software a little daunting at first, but the excellent customer service and quick replies to my questions resolved any lingering issues. I plan a news blast to further expand opportunities to save money for clients/customers, and look forward to increased business as a result. Thanks to the creators of this amazing software. It makes a customer rewards loyalty program so much easier. And, special kudos to the technical support team. They are great.
(Osburn Distributors, LLC)
Added Aug 12, 2009
|From BCS Engineering i bought Testimonial module for X-cart. I am happy, because i got it in 2 minutes after payment. I am sure that it was not our last deal with BCS.
Added May 21, 2009
|The world should know who they are!
This is my story…
It all started last year one Saturday afternoon when I had a serious crisis with my website, at the time I did not know BCS Engineering and did what a normal person would do under my circumstances, I served the net in hope that somewhere out there would be a web designer that could assist. I was wrong…phone rang, e-mail after e-mail went out and no luck! The next website I came across was BCS Engineering, and guess what? Another damn web note system! I was devastated, but left an e-mail for just in case… to my surprise I got a reply shortly after. Now just for the records this was a Saturday and I am in the UK and BCS Engineering is in the US which means it is almost night time in the US. My ticket number at the time if not mistaken was [#WPO-667265] and here is a direct part of the quote from the reply I received
“I will be going out of town here in a few hours. So if you can get the ssh/ftp info to me ASAP then I can get it done before we leave. Otherwise I can get it done when we get back to town later tonight.”
Now is this customer service or what? Who will do this on a Saturday and after hours? Ever since that time I went back to BCS Engineering for all my Mods etc. I did try other parties as well, but soon realised that there is just one expert in the industry! I must also say that I am sure Carrie regret having me as a customer as I am not one of the easiest people to do business with. I must admit I am rude at times and can never make my mind up to what I really want, but I can say with all honesty that you will never find better customer service anywhere else. Despite my bad personality, I have never been treated badly in any way by BCS Engineering. They have had a lot of patients with me and if you know me you will know what I mean!
Just a Big Thank you to the BCS Engineering Team and an extra thanks to Carrie and Lori for all your support up to now!
Would also just like to welcome Stacy to the team!!!
Added May 14, 2009
|When it comes to providing the widest range of e-commerce cart modifications, knowledge, and support - Carrie and crew are tops!
(Ampersand Design, Inc.)
Added May 3, 2009