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Customer Testimonials

Customer Testimonials
 
Nothing better than having a reply to an email, especially when it deals with business. I needed a fix on a 3rd party 4.4 template I purchased. They could have easily directed me to the 3rd party template builder, but they stood with me in getting it fixed. They communicated very well and sent me an updated version of the template. Great communication and service!

Benjamin

Added Oct 13, 2010
Pleasure to deal with. Bought and installed a mod which did not work form my client. BCS attempted to accommodate me but in the end were not able to. They kindly provided me with a discount coupon for my next order for the full purchase price.

Craig Turnbull

Added Oct 8, 2010
BCSE is by far the most reliant and responsive company in its field. I rely on them quite often for a lot of my e-commerce needs and they always perform wonders and do so in a timely and efficient manner. Trusted and true professionals, I highly recommend this company.

Shane Staley
(Horror Mall)

Added Sep 17, 2010
Ive purchase several mod from BCS and they do a great job in getting the work done in a timely manner and the customer service is outstanding.
David Kelly
Honolulu Hawaii

David Kelly
(Hawaiian South Shore)

Added Jul 16, 2010
BCSE is a great company to do business with. They provide many innovate add-ons for the e-commerce site, as well as amazing support. The customer support staff goes "above & beyond" to make sure that everything is installed correctly & is running smoothly. They've responded quickly & courteously to any support tickets we have ever submitted. I highly recommend BSCE - they are a pleasure to do business with.

Darren

Added Jul 13, 2010
Just want to thank Carrie, Jeff and the team at BCS Engineering for doing a custom mod that I thought was going to be a very costly and drawn out. Jeff did a great job in an hour! This isn't the first time I've used them. Every time I've needed a "little extra" they were right there with a solution.
Thanks again,

Jay Cunningham
Owner
Better Water Store.

Jay Cunningham
(BetterWater Store)

Added Apr 19, 2010
Thank you so much BCS - you've been really helpful and patient installing our mods for us - we'll definitely be back for more!

Vicki Parker
(Scrap That Idea)

Added Feb 12, 2010
BCS Engineering provided quick and friendly technical support for one of their applications that didn't work exactly as expected. They made the fix directly to our site and are highly recommended.

Michael Thompson

Added Feb 10, 2010
BCS always have the best software and mods to extend your X-Cart installation. Best Products and best service.

Hop
(Hopkin Racing)

Added Feb 2, 2010
Fantastic Support! Their custom solution was exactly what my business needed to get back up and running. Thank you BCS!

Harold Johnson
(Griffin's Toy Chest)

Added Jan 27, 2010

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Testimonials

The world should know who they are!

This is my story…

It all started last year one Saturday afternoon when I had a serious crisis with my website, at the time I did not know BCS Engineering and did what a normal person would do under my circumstances, I served the net in hope that somewhere out there would be a web designer that could assist. I was wrong…phone rang, e-mail after e-mail went out and no luck! The next website I came across was BCS Engineering, and guess what? Another damn web note system! I was devastated, but left an e-mail for just in case… to my surprise I got a reply shortly after. Now just for the records this was a Saturday and I am in the UK and BCS Engineering is in the US which means it is almost night time in the US. My ticket number at the time if not mistaken was [#WPO-667265] and here is a direct part of the quote from the reply I received

“I will be going out of town here in a few hours. So if you can get the ssh/ftp info to me ASAP then I can get it done before we leave. Otherwise I can get it done when we get back to town later tonight.”

Thank you,

Carrie
Partner/Engineer
BCS Engineering




Now is this customer service or what? Who will do this on a Saturday and after hours? Ever since that time I went back to BCS Engineering for all my Mods etc. I did try other parties as well, but soon realised that there is just one expert in the industry! I must also say that I am sure Carrie regret having me as a customer as I am not one of the easiest people to do business with. I must admit I am rude at times and can never make my mind up to what I really want, but I can say with all honesty that you will never find better customer service anywhere else. Despite my bad personality, I have never been treated badly in any way by BCS Engineering. They have had a lot of patients with me and if you know me you will know what I mean!

Just a Big Thank you to the BCS Engineering Team and an extra thanks to Carrie and Lori for all your support up to now!

Would also just like to welcome Stacy to the team!!!


Kind Regards
Dan Rohland
Dan
(Customoid)
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