|I purchased a module that worked fine on most sites and even on one of my own sites. However, it wasn't working on another site and I worked with support for a couple weeks to try to pin down the problem. The were very helpful but finally determined that it might be related to something in my site and would require me to purchase a couple of hours to fix it. I agreed and the did their research and determined that if they made a small change to their module it would fix the issue. They then issued me a refund for the amount I paid for the service because they were able to fix it in their code. I felt that they were very helpful all the way through the process and very honest after i had paid them to do the fix. It is difficult to handle troubleshooting a module when everyone's system is so different and I have great confidence in purchasing modules and working with BCS in the future.
(TAG Team Computing)
Added Nov 21, 2012
|Once again, BCSE has come through with exceptional service and amazing mods. I have had the pleasure of working with the expert staff at BCSE for over 4 years on various projects, and they are very detailed oriented professionals with great communication skills. I would recommend this company to anyone seeking a "valued partner" for their Internet business and/or technology needs.
(Wicked Good Consultants LLC)
Added Nov 7, 2012
|I purchased the Easy Variant View from BCS Engineering. The product is a good product which improves the display of my products drastically. My novice web design skills required a little assistance. The customer support I received was exceptional.
Added Nov 1, 2012
|i have great experience with BCS. i have already using number of addons from BCS for my shopping site. they are absolutely working fine. and their are very prompt at providing help. i will definitely recommend BCS engineering
Added Oct 30, 2012
|Great Work & customer service. Very helpful! From installs to custom work all was excellent!. Will continue to use BCS Engineering in the future! Thank you Carrie Gary Nick Lori & all !!!
Added Oct 16, 2012
|Wanted to say thanks and show my appreciation for BCSE Engineering. I am a web developer, focused primarily on developing X-cart e-commerce shopping carts. I've been doing it for about 6 years, and there is very little that I out-source in the programming department.
When I do get stuck though, I turn to the pros at BCSE. My client needed a new payment gateway integrated with their site, specifically Authorize.net's CIM (Customer Information Manager) to allow them to pre-authorize transactions and process them later, all in a secure pci-compliant way. I knew that BCSE had developed the DPM module for Authorize.net, and if anyone could do it, Carrie and her team could!
We had the pleasure of working with Software Engineer Nick Poindexter. He developed the module for us in a timely and efficient matter. But we encountered problems, due to customizations that had been done to the site. (by yours truly) :-) Not only that, but Authorize.net decided to have some issues on their end as well.
Nick hung in there with us, and endeavored to overcome both the custom problems related to our site, and attempted to figure out the problems that were due to Authorize.nets server troubles. In the end we have the perfect solution to our specific situation. The way that he handled our problems, is a testament to the professional level of the individuals who work at this company. Thanks guys, keep up the great work.
Added Aug 9, 2012
|I am absolutely satisfied with the service that this team of developers has given me. With many modifications done to my site prior to the installation of their product they kept going until we all agreed that things were running smoothly. Very happy with the service I received.
Added Aug 9, 2012
|I want to express my gratitude and thanks to the people at BCS Engineering.
My site was recently "hacked" and within 2 hours the people at BCSE "grabbed" a hold of my site and made some changes to get it stopped.
Their due diligence and expertise allowed me to finally get some rest knowing it was fixed and some "security measures" were put in place to hopefully not allow this to happen again.
I would HIGHLY recommend BCSE to anyone considering an "Ecommerce web site".
Added Jul 5, 2012
|When ever I've had questions or needed help with an issue, the BCS Engineering support team has always been quick to respond and help me out. They provide a fast and efficient support service and their X-Cart reward points module is excellent to.
Added May 31, 2012
|Thanks for this quick fix, we really apreciate your effort inmaking our store run seamlessly.
Installation and went very well and your programmers are huge professional and deserve a 5 star for their work.
(INITIAL IMEX INC.)
Added May 11, 2012