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Testimonials Testimonials
The world should know who they are!

This is my story…

It all started last year one Saturday afternoon when I had a serious crisis with my website, at the time I did not know BCS Engineering and did what a normal person would do under my circumstances, I served the net in hope that somewhere out there would be a web designer that could assist. I was wrong…phone rang, e-mail after e-mail went out and no luck! The next website I came across was BCS Engineering, and guess what? Another damn web note system! I was devastated, but left an e-mail for just in case… to my surprise I got a reply shortly after. Now just for the records this was a Saturday and I am in the UK and BCS Engineering is in the US which means it is almost night time in the US. My ticket number at the time if not mistaken was [#WPO-667265] and here is a direct part of the quote from the reply I received

“I will be going out of town here in a few hours. So if you can get the ssh/ftp info to me ASAP then I can get it done before we leave. Otherwise I can get it done when we get back to town later tonight.”

Thank you,

Carrie
Partner/Engineer
BCS Engineering




Now is this customer service or what? Who will do this on a Saturday and after hours? Ever since that time I went back to BCS Engineering for all my Mods etc. I did try other parties as well, but soon realised that there is just one expert in the industry! I must also say that I am sure Carrie regret having me as a customer as I am not one of the easiest people to do business with. I must admit I am rude at times and can never make my mind up to what I really want, but I can say with all honesty that you will never find better customer service anywhere else. Despite my bad personality, I have never been treated badly in any way by BCS Engineering. They have had a lot of patients with me and if you know me you will know what I mean!

Just a Big Thank you to the BCS Engineering Team and an extra thanks to Carrie and Lori for all your support up to now!

Would also just like to welcome Stacy to the team!!!


Kind Regards
Dan Rohland
Dan
(Customoid)

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BCS Engineering :: Testimonials

Customer Testimonials

 
Ive purchase several mod from BCS and they do a great job in getting the work done in a timely manner and the customer service is outstanding.
David Kelly
Honolulu Hawaii


David Kelly
(Hawaiian South Shore)


Added Jul 16, 2010

BCSE is a great company to do business with. They provide many innovate add-ons for the e-commerce site, as well as amazing support. The customer support staff goes "above & beyond" to make sure that everything is installed correctly & is running smoothly. They've responded quickly & courteously to any support tickets we have ever submitted. I highly recommend BSCE - they are a pleasure to do business with.

Darren

Added Jul 13, 2010

Just want to thank Carrie, Jeff and the team at BCS Engineering for doing a custom mod that I thought was going to be a very costly and drawn out. Jeff did a great job in an hour! This isn't the first time I've used them. Every time I've needed a "little extra" they were right there with a solution.
Thanks again,

Jay Cunningham
Owner
Better Water Store.


Jay Cunningham
(BetterWater Store)


Added Apr 19, 2010

Thank you so much BCS - you've been really helpful and patient installing our mods for us - we'll definitely be back for more!

Vicki Parker
(Scrap That Idea)


Added Feb 12, 2010

BCS Engineering provided quick and friendly technical support for one of their applications that didn't work exactly as expected. They made the fix directly to our site and are highly recommended.

Michael Thompson

Added Feb 10, 2010

BCS always have the best software and mods to extend your X-Cart installation. Best Products and best service.

Hop
(Hopkin Racing)


Added Feb 2, 2010

Fantastic Support! Their custom solution was exactly what my business needed to get back up and running. Thank you BCS!

Harold Johnson
(Griffin's Toy Chest)


Added Jan 27, 2010

Thank you for the good work. I will certainly recommend your products and customization services to others here in the UK. The POS module is now working in a way that best suits our needs and I am sure that we will be requesting further modules and enhancements from you in the coming months.

Simon Pearce
(Gentworks Ltd.)


Added Jan 26, 2010

BCS Engineering has been a terrific asset to our business. We do X-Cart installations and skin modifications, and the services and products provided by BCS are an integral part of what we provide customers.

BCS\' service and support make them a joy to work with!

Marie Gale


Marie Gale
(Words In A Row)


Added Nov 23, 2009

BCS Engineering came through for my business in a pinch. I was faced with a fast-approaching deadline and trusted BCS to come through for me. While I had never used them before, I felt that their product was perfect for the need. BCS delivered and installed the product early, allowing me to call my client and give them the good news. I really appreciate their great service.

David L. Garrison
(WEB Speak Media)


Added Oct 9, 2009

 

 
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